Frequently Asked Questions
Everything you need to know about your VOGRACE fashion experience.
What materials are used in your apparel and accessories?
We prioritize high-quality, sustainable fabrics including 100% organic cotton, recycled polyester, and premium eco-friendly acrylics to ensure durability and comfort.
How long will it take for my order to arrive?
Standard shipping typically takes 7-12 business days domestically. International shipping times vary by location but generally range from 14-21 business days.
What is your return and exchange policy?
We offer a 30-day return window for unworn and unwashed items with original tags attached. Custom-made or personalized products are final sale unless a manufacturing defect is present.
How do I determine my correct size?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a similar garment you own to ensure the perfect fit.
Do you offer international shipping?
Yes, VOGRACE ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How should I care for my VOGRACE items?
To maintain the longevity of your items, we recommend machine washing cold on a gentle cycle and hanging to dry. Avoid using bleach or high-heat ironing on printed graphics.